This Privacy Policy describes how BALAN C&R LLC (“we”, “our”, or “us”) collects, uses, and protects personal information obtained through our website, communication channels, booking forms, and service requests. We are committed to safeguarding your privacy and maintaining compliance with applicable privacy regulations, including TCPA, CTIA, A2P 10DLC requirements, CCPA, Florida State law, and industry standards.
If you do not agree with this policy, please discontinue use of our website and services.
Company Name: BALAN C&R LLC
Registered State: FL
Address: 8359 DYNASTY DR
Privacy Contact Email: [email protected]
We collect the following categories of information:
A. Personal Information
- Name
- Phone number
- Address
- Photos and/or videos (if uploaded or submitted)
B. Technical Information
- Collected automatically through cookies, pixels, analytics tools, and your browser:
- IP address
- Cookies and tracking technologies
- Geolocation data (approximate)
- Device information
- Browsing behavior (pages visited, clicks, time spent on site, referring URLs)
C. Payment Information
- We accept payments through Stripe and PayPal
We do NOT collect or store full credit card numbers.
All payment data is processed securely by the respective payment providers.
We use your information for:
- Processing service requests
- Scheduling appointments
- Sending email updates and newsletters
- Analytics and performance tracking (Google Analytics, Meta Pixel)
- Improving the website and user experience
- Processing payments
- Retargeting and marketing campaigns
- Operating user accounts or client portals
- Providing customer support via chat or contact forms
We use the information exclusively to deliver our services and communicate with you as a customer.
We strictly follow SMS privacy requirements.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Additionally:
- Text messaging opt-in data
- Mobile phone numbers
- SMS consent
will not be shared except with direct providers of messaging infrastructure (such as messaging aggregators and carriers), and ONLY for technical message delivery.
Personal information remains under our control. Limited access may be granted only to authorized service providers exclusively for:
- Communications (email/SMS delivery infrastructure)
- Secure data storage
- Customer service tools
- Technical maintenance
These partners may not use the data for any other purposes and cannot contact you independently.
We use cookies, web beacons, and pixels to:
- Remember preferences
- Improve website functionality
- Analyze traffic
- Run personalized ads
- Measure marketing effectiveness
You may block cookies via your browser settings, but certain features of the website may not function properly.
We maintain reasonable administrative, physical, and technical safeguards to protect your data.
Although no system can be 100% secure, we apply best-practice security measures to minimize risks.
We retain customer data only as long as necessary to:
- Provide services
- Maintain records of completed jobs
- Respect legal retention requirements
- Resolve disputes and verify transactions
You may request deletion of your data at any time.
We do not knowingly collect or store information from children under 13 years old.
If we become aware that such data was unintentionally collected, we will delete it immediately.
You may:
- Disable cookies
- Update your personal information
- Unsubscribe from marketing
- Request data deletion
Contact [email protected] for assistance.
If you access our site from outside the United States, including the EU, you acknowledge that your information may be processed in the United States under U.S. privacy laws.
We will honor removal or data-access requests in compliance with applicable regulations.
We may update this Privacy Policy from time to time.
The “Last Updated” date at the top reflects the latest revision.
If you have questions or requests regarding privacy, contact:
Email: [email protected]
Company: BALAN C&R LLC
Address: 8359 DYNASTY DR